Our Guarantee
Your home deserves the highest standard of protection. Here's how we deliver it.
Protection you can count on
Every service booked through Geoffrey is protected by our comprehensive guarantee. From vendor vetting to post-service inspections, we build trust into every step of the process.
Built on trust, at every level
Four pillars ensure your home is in safe hands.
Hand-Vetted Vendors
Every vendor passes a rigorous vetting process including background checks, license verification, and insurance confirmation.
Physical QA Inspections
After every job, our quality team inspects the work to ensure it meets Geoffrey standards before you come home.
Digital Access Controls
Smart lock integration with time-bound access codes that expire after each visit. Full audit trail on every entry.
Insured & Bonded
Every service is backed by comprehensive liability insurance and our $10,000 property protection guarantee.
The Geoffrey Guarantee, in detail
$10,000 Property Protection
If anything goes wrong during a Geoffrey-coordinated service, we cover damages up to $10,000. No deductibles, no fine print. File a claim and we handle it.
Smart Key Ring
Your digital key ring provides time-bound access codes for every vendor visit. Codes expire automatically, and every entry is logged with an immutable audit trail.
Payment Escrow
Payments are held in escrow until you confirm satisfaction or our QA team verifies the work. Vendors only get paid after the job is done right.
Compliance & Licensing
Every vendor maintains current licensing, insurance, and bonding. We verify quarterly and remove any vendor that falls out of compliance.
Resolution Guarantee
If you are not satisfied with a service, we will re-dispatch a different vendor at no cost. If the issue persists, we issue a full refund. Period.
Ready to experience peace of mind?
Check if Geoffrey is available in your neighborhood.